Relationship Lending vs Purely Transactional

Was recently interviewing with a small handful of credit groups (2 banks, 1 private credit fund).  One of the banks ($20B+ in assets with almost zero exposure to CRE) has the ability to write large loans $200M++ without syndication risk, which seemed in this market to be a differentiator.  However, when I began speaking to them about the concept of being able to use the current capital markets climate as a means of developing new relationships with borrowers (which in turn could yield many opportunities over the years), they seemed to scoff at the concept of "relationship lending".  Their message to me was "we don't care about the relationships, we only care able to the collateral and how much of a guaranty we can get, and that's it".  

There's a part of me that was unnerved to hear this, as it made me think of a family office I used to work for that had literal billions of net worth but treated everyone (brokers, sellers, buyers, lawyers, title reps) like absolute shit and felt they had zero need to value anyone outside of their own interests.  Offputting, to say the least, and way too much reputation damage to be associated with.

On the lending side, are there a subset of lenders that advertise themselves as being purely transactional to the point of not wanting or needing any real relationship with the borrower?

 

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